Frequently Asked Questions (FAQ)
Got questions? Click a question to reveal the answer.
Owned and operated by Envico Limited in the United Kingdom, envicourse.com is a website for finding, comparing and booking in-person classroom courses, online (instructor-led) training, e-learning, and distance learning. Established in January 2003, Envico Limited is a leading training intermediary, course comparison and booking company.
No, you don't need an account to book a course. You can use the express checkout if you prefer.
Yes, you can speak to someone during normal working hours by calling our head office in the UK on 0808 1966 830 [FREE] – we’re open from 8:30am to 5:00pm Monday to Friday and we’re happy to help.
You can read our Terms of Service.
Envico Limited is ISO 9001 certified and has a procedure in place. For more information please read our complaints procedure.
It’s simple to book your course – find a course, add it to your shopping cart, and checkout using our secure online payment gateway. Once payment is made online or by invoice, your booking is processed. You’ll be contacted the same day and receive an email with detailed course joining instructions.
Note: Some courses require pre-approval, such as NVQs.
You can call us free on 0808 1966 830, or use the ‘contact us’ link in the footer to complete a simple online enquiry form.
How you study a qualification depends on the course format and method you choose: in-person classroom, online instructor-led, e-learning, or distance learning.
Sometimes free courses are available for students. If so, they will be highlighted on the website.
You can access training using any device with an internet connection and a modern browser. System requirements may vary; check the 'System Requirements' tab on the course page for details.
Most courses are accredited or approved by examination bodies and institutions. Details are provided on each course description page.
Some courses have time limits for completion, which are stated on the course description page if applicable.
Yes, many courses can be taken anywhere in the world.
Add your desired course to your basket and check out. You’ll be contacted within one business day with course joining instructions.
Yes. Add the required course(s) to your basket, specify the number of delegates, and optionally provide their names now or later.
You can pay online via credit/debit card in your local currency, via Clearpay for self-funders, or by invoice. Courses cannot be confirmed or attended until full payment is made.
In most cases yes. Some providers charge a resit fee – check the course description page.
After successful completion and payment, certificates are issued. E-learning certificates can often be downloaded immediately; classroom course certificates are issued later per awarding body guidelines.
Non-accredited courses can usually be re-downloaded from your account. Accredited course replacements may incur a fee from the issuing body.
If you have other questions, contact our support team at 0808 1966 830 for assistance.
