SIAM® Foundation (E-learning)
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What is Introduction to SIAM Foundation?
The fully accredited SIAM Foundation course introduces service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organisation using SIAM management practices.
Who is the Introduction to SIAM Foundation Course Suitable For?
This online Introduction to SIAM Foundation course is suitable for anyone working in, or wishing to work in an organisation using SIAM management practices.
Delivery Method
Online / E-learning
Study Time
18 Hours
Course Content
Lesson 1: Introduction to SIAM
Lesson 2: Purpose and value
Lesson 3: The SIAM ecosystem
Lesson 4: SIAM structures
Lesson 5: SIAM roadmap part 1
Lesson 6: SIAM roadmap part 2
Lesson 7: SIAM roadmap part 3
Lesson 8: SIAM roadmap part 4
Lesson 9: SIAM roles & responsibilities part 1
Lesson 10: SIAM roles & responsibilities part 2
Lesson 11: SIAM roles & responsibilities part 3
Lesson 12: SIAM practices part 1
Lesson 13: SIAM practices part 2
Lesson 14: Processes part 1
Lesson 15: Processes part 2
Lesson 16: Challenges and risks part 1
Lesson 17: Challenges and risks part 2
Lesson 18: Challenges and risks part 3
Lesson 19: SIAM and other practices part 1
Lesson 20: SIAM and other practices part 2
Lesson 21: Exam preparation
Exam Details
- 50 multiple choice questions
- 60 minute duration with a 65% pass mark
- Exam can be taken online with a web proctor (with EXIN)
- Candidates must have completed the SIAM Foundation course before requesting their exam voucher
Prerequisites
This online SIAM Foundation course does not require any existing knowledge of SIAM. Knowledge of IT service management terminology is recommended, for example ITIL or ISO/IEC 20000.
Related Content
For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.
For accredited courses a certificate will be sent directly to you from the appropriate awarding body.
All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection.
Technical Requirements
1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requisite ( Chrome, Firefox, Internet Explorer 11). These products can be downloaded free of charge.
Video & Audio Playing capabilities (codecs), recent PDF Reader & JavaScript enabled, Headphones/Speakers.
The system should include the latest updates & service packs and have at least 1GB free hard disk space.
Whilst the learning application might work on smaller screens and devices that support HTML5 technologies, the learning application is best viewed on a desktop, laptop or a tablet.
E-learning
Here at SPOCE we have developed our own brand of award-winning e-learning courses to support your selfstudy, accessible worldwide from our Learning Management
System (LMS).
Now you can even take your exams online too!
- Provides flexibility for those wishing to study at a
time, pace and place convenient to them. - A flexible choice of different self-study options,
including a blended-learning package combining selfstudy with a classroom-based revision day - A cost-effective solution for both individuals and
organisations. - Online learning gives you the freedom to access from
any location. - Work at your own pace and no need to participate if
not for you. - Module are full of interactive, video content and exam
simulation questions.
E-learning is the perfect solution for those that are confident with self
study and like to learn at their own pace.
ONLIVE Virtual Classroom
ONLIVE virtual classroom from SPOCE gives you and your organisation the best of both worlds when it comes to training. It is an online learning platform with a very big difference. SPOCE ONLIVE training is presented 'live' by our expert team of trainers and gives you the ability to interact with the trainer and the rest of their virtual class throughout.
- Conducted live by a SPOCE lead trainer.
- Delegates can interact with the trainer and their virtual classmates.
- Includes Q&A box, whiteboard presentations, full trainer support and break out groups.
- Exams can be taken online.
- Compatible with any device.
- Delegates receive a recording of each session for any catch up sessions.
- Full trainer support throughout.
- Pre-course study materials so you can hit the ground
You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.
Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.
Step 1
Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.
Step 2
Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.
Step 3
You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.
SPOCE Project Management are one of the longest standing Accredited Training Organisations (ATO) in the world and are the flagship training company for PRINCE2, AgilePM and MSP to name but a few.
An APM, APMG, AXELOS and PeopleCert accredited training organisation, SPOCE offers a range of project, programme, risk and service management training courses carried out with the use of online distance learning, blended learning, classroom training and virtual delivery methods. Options range from change management, project and programme, business analysis, P3M3 Consulting services and beyond, focusing on the best practice methods that are highly regarded across the globe.
All registered trademarks acknowledged. No claims are made to these trademarks which are used for reference and identification purposes.
APM is a trademark of the Association for Project Management
ITIL®, M_o_R®, MoP®, MSP®, MoV®, P3O®, PRINCE2® and PRINCE2 Agile® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ and Resilia™ are trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
P3M3® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ‘P3M3® AXELOS Consulting Partner logo’ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Microsoft® and Windows® are registered trademarks of the Microsoft Corporation.
DSDM®, DSDM logo, Atern® & AgilePM® are registered trademarks of Agile Business Consortium Limited. All rights reserved.
APMG International GDPR Awareness is a trademark of The APM Group Limited. All rights reserved.
APMG International Change Management is a trademark of The APM Group Limited. All rights reserved.
‘The APMG-International AgilePM and Swirl Device logo', ‘The APMG-International Change Management and Swirl Device logo’ are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.
The BCS logo™ is a trademark of the British Computer Society.
APMG International Lean Six Sigma and APMG International LeanIT are trademarks of The APM Group Limited. All rights reserved.
IACCM is a trademark of the International Association for Contract and Commercial Management.
OBASHI® is a registered trademark in the United Kingdom and other countries
COBIT® is a trademark of ISACA® registered in the United States and other countries.
The International Organization for Standardization (ISO) is a non-governmental organization which is a network of the national standards institutes of 156 countries.
ISO is the owner of the ISO/IEC 20000 standard.
RESILIA™ is a trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.
CBRM® is a registered trademark of Business Relationship Management Institute.
SIAM® is a registered trademark
VeriSM™ is a trade mark of IFDC
SPOCE and the SPOCE logo are trademarks of SPOCE Project Management Ltd.