Supplier Relationship Management (E-learning)

Supplier Relationship Management Course

• Master the fundamentals: of Supplier Relationship Management
• Gain practical skills: For effective supplier collaborations
• Flexible Learning: Complete the course in 8-16 hours

1. Mastery of SRM

Develop a deep understanding of SRM

2. SRM Implementation

Learn to create and implement effective SRM strategies

3. Conflict Resolution in SRM

Develop strategies to handle conflicts with suppliers

Delivery Method

Online (E-learning)

What You'll Learn

Supplier Relationship Management Course

• This course is for procurement professionals aiming to enhance their supplier management skills. 
• This course will improve communication and negotiation skills for stronger, more productive supplier relationships

1. Introduction to SRM

In the first module of our course, you’ll embark on a fascinating journey to understand the core principles of SRM. This module lays the foundation, introducing you to the basics of SRM, its significance in the procurement process, and the essential skills needed for effective supplier relationships.

Ideal for those new to the field or looking to refresh their knowledge, this module sets the stage for more advanced topics, ensuring you’re well-prepared to navigate the complexities of supplier relationships in your professional role.

1. Program introduction
2. Definition of SRM
3. Importance of SRM in procurement
4. Key principles of SRM
5. Two approaches to SRM
6. Goals of SRM
7. Wrap-up

This module includes:

• Extra reading material
• 7 video lessons
• 2 Powerpoint templates

2. How to implement SRM in procurement

In the second module, we delve deeper into the strategic aspects of Supplier Relationship Management. You’ll learn about advanced techniques for evaluating and improving supplier performance, how to handle risks in supplier relationships, and the application of tools like supplier scorecards.

This module is ideal for professionals looking to refine their strategic approach to SRM and implement effective methods for long-term supplier success. It’s a must-attend for those aiming to take their supplier management skills to a higher, more impactful level.

1. Integrating your SRM strategy
2. Supplier segmentation
3. Creating strategic collaborative relationships
4. Supplier performance goals and measurements
5. Establishing SRM KPIs
6. Organising stakeholders management
7. Navigating the governance framework
8. Module wrap-up

This module includes:

• Extra reading material
• 8 video lessons
• 1 Powerpoint template

3. Developing soft skills for SRM

The third module of our Supplier Relationship Management course focuses on enhancing your practical skills in implementing SRM strategies within your organisation. This module will guide you through the intricacies of applying SRM concepts to real-world scenarios, helping you to effectively integrate these strategies into your company’s framework.

Perfect for those who have grasped the basics of SRM and are ready to apply this knowledge, this module promises to equip you with the tools and confidence needed to transform your supplier management approach and achieve tangible results.

1. Networking
2. Communication
3. Persuasion and negotiation
4. Confidence and self-awareness
5. Emotional intelligence
6. Empathy and compassion
7. Inclusivity
8. Cultural sensitivity
9. Adaptability
10. Module wrap-up

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

4. Tips and tricks: SRM in practice

The fourth module of our Supplier Relationship Management course is designed to bring all your learning together, focusing on advanced applications and real-world case studies. In this module, you’ll get the opportunity to see how SRM strategies are implemented in various industries and scenarios, enhancing your understanding and giving you insights into best practices.

This module is perfect for those ready to move from theory to practice, offering a deeper, more nuanced understanding of SRM in action.

1. How to evaluate suppliers in SRM
2. Techniques for supplier performance improvement
3. 8 SRM tactics you should use
4. Dealing with supplier risks
5. Major SRM mistakes to avoid
6. How to identify cause of conflict
7. How to handle conflicts
8. Using supplier scorecards in SRM
9. Module wrap-up
10. Bonus lesson: Raising SRM excellence with extra tips and tricks

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

Visit the Procurement Tactics Website

Visit the Procurement Tactics website for detailed course pricing, more information or to book this course.

Related Content

• Procurement courses
• Business, Management & Legal courses
• HR, Sales & Marketing courses
• Language courses
• English courses
• Academic & Personal Development

Procurement Tactics educate procurement professionals to close better deals, secure supply and advance their career. The team at Procurement Tactics has over 20 years of experience in procurement and negotiations and trains procurement teams from small and large companies from all over the world.

For accredited courses a certificate will be sent directly to you from the appropriate awarding body.

For short health and safety courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.

All you need to complete online courses is a computer, tablet or smartphone and an internet connection.

Connection quality is the responsibility of the delegate. If you need to download free video conferencing software please visit our video conferencing software page where you can download the software specified by the training provider.

E-learning and Online (Instructor-led) training is more flexible, efficient, and cost-effective.

Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.

Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.

After you purchase this course you will be contacted by Procurement Tactics.

Envico Limited is an independent intermediary working with Procurement Tactics in an affiliate program. Envico is not accredited by or associated with Procurement Tactics or any other examination body or institution in any way. All courses promoted on this website are delivered by independent and established accredited or approved training providers.